Russian Poker — Support

Questions, problems or feedback: [email protected]

Important notice

Russian Poker is a game for entertainment only. No real money can be won. Chips are used inside the game only, have no monetary value, and cannot be exchanged for real money or prizes. Success in this game does not imply success at real gambling. The app is intended for players aged 18 and over.

How the game works

• Place your ante — you and the dealer each receive five cards.
• Keep the cards you want; swap the rest for the price of one ante.
• Optionally buy a sixth card.
• The dealer qualifies with Ace–King or better. If the dealer does not qualify, your ante pays 1:1 and your bet is returned.
• When the dealer misses, you may pay to buy the dealer a card.
• The Bonus side bet is paid on your first five cards, regardless of the dealer's hand.

Frequently asked

I ran out of chips. What now?

Open the vault (tap your balance). You can claim the daily reward once a day — the streak grows for seven days. If your balance is empty and the daily reward is already claimed, a rescue amount is available so you can keep playing.

My purchase did not arrive

Open the vault and tap "Restore Purchases". If the chips still do not appear, write to [email protected] with the date of purchase and we will look into it.

Can I get a refund?

Purchases are handled by Apple. Refund requests go through reportaproblem.apple.com.

How does the strategy advisor work?

The app evaluates your hand and marks the cards worth keeping — four to a flush, a pair, or playing for Ace–King. Turn on "Auto Card Selection" in Settings to have it applied automatically after every deal.

Can I move the bet button?

Yes. Double-tap it to enter edit mode, drag it anywhere on the table, then tap "Lock". To restore it, use Settings → "Reset Bet Button Position".

Which languages are supported?

Turkish, English, Russian, German, Spanish and Georgian.

Contact

[email protected]
Verbum LLC, Batumi, Georgia